Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source.
Age Verification
You must be at least 18 years of age (or the legal age in your jurisdiction) to participate in online casino gaming in Aotearoa New Zealand. All reputable online casinos require age verification before allowing access to gaming services. If you are under the legal age, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or lying about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, work, school, or hobbies due to gambling
- Borrowing money or using credit to fund gambling
- Using gambling to cope with stress, anxiety, depression, or other emotional issues
- Unsuccessful attempts to cut back or stop gambling
- Risking important relationships or opportunities because of gambling
- Thinking constantly about your next gambling session
Self-Help Tools & Controls
Most reputable online casinos offer built-in responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping play
- Session Time Limits: Automatically end your gaming session after a set duration
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from gambling for a specified period (days, weeks, months, or years)
Use these tools proactively to help manage your gambling habits and stay in control.
Support Organisations – Get Help Now
If you're concerned about your gambling or need immediate support, these organisations provide free, confidential assistance:
New Zealand
- Gambling Helpline (Aotearoa New Zealand): Call 0800 654 655 or visit www.gamblinghelpline.co.nz – Free, confidential support 24/7
- Problem Gambling Foundation: www.pgf.nz – Counselling and support services
International Support (for reference)
- UK: GamCare | GamStop (Self-Exclusion Scheme)
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
If You Need Help, Reach Out
Problem gambling is a real issue that affects many people and their families. There is no shame in seeking help. If you or someone you know is struggling with gambling, please contact the Gambling Helpline (Aotearoa New Zealand) on 0800 654 655 or visit www.gamblinghelpline.co.nz.
Support is available, free, confidential, and 24 hours a day, 7 days a week. You don't have to face this alone.